Frequently Asked Questions (FAQ)

Booking and Tickets

At present reservations can be made by contacting our hotline (+94770555444) or authorized booking agent PPT travels (+94775755175). The website will be upgraded shortly to accommodate online booking.
Please ensure you have a valid identity in the form of passport or national identity card along with your ticket.
Yes, - Please contact our hotline (+94770555444) to make changes to the itinerary.

Please refer to our terms & conditions.


The baggage allowance per passenger is 7 kg. If required to carry additional baggage, prior approval needs to be obtained.
While we endeavor to handle checked-in baggage with care, we recommend fragile and valuable items be carried in your hand luggage.

All dangerous goods are specified in our terms & conditions.

Check-In and Boarding

Passengers are advised to arrive at least 30 minutes before the scheduled departure time for check-in.
If you miss your flight or arrive late for check-in, you may not be allowed to board the aircraft, and the fare paid will not be refunded. However, we may consider providing a seat on a different flight.

Flight Information

You can check your flight status by contacting our customer service (+94770555444) or visit our Contact Us Page

Passengers with special needs should be informed to DP aviation of the condition of the passenger at the time of booking the ticket. Unfortunately, we might not be able to accommodate passengers with all types of special needs due to facility limitations. Please refer to terms & conditions for further details.

Payment and Charges

Currently we accept online bank transfer, however credit/debit card payments will be accepted once the online booking is upgraded to the system.
No excess baggage will be accepted at present. However, check with DP aviation of the weight availability at the time of booking.

Onboard Experience

No meals are served onboard.

Please refer to terms & conditions.

DP aviation does not provide inflight entertainment options.
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